Special Extras
Make your holiday that extra special with our selection of concierge services and tailored experiences. Whether you're looking for something simple or extravagant, we offer a range of extras to make your stay a memorable experience.
We have added an extra layer of service to the flexibility and convenience of your holiday rental – concierge services & experiences. The offering can range from inexpensive to the extravagant, and everything in between. As a guest, or owner, you can choose which you'd like to receive.
Frequently asked questions
How can I book a Holiday rental?
You can book via the online travel agents or email us at
What is the minimum booking period?
Properties can be rented from five nights. The rental includes reasonable use of utilities, and all properties are equipped with linen & towels.
How can I pay for my stay?
We accept the following payment methods:
- Debit Card
- Credit Card
- Electronic Bank Transfer
Apologies, however, we don’t currently accept American Express.
Are the properties equipped?
All properties are fully equipped including TV, WiFi, fully equipped kitchen, linen, towels, iron, ironing board and basic cleaning equipment.
What is the check in time?
Guests may move into a property at 4pm on their day of arrival.
Do you offer a Welcome Booklet to guests?
Each property is equipped with a bespoke Welcome booklet, filled with useful information regarding the property and surrounding area.
I adore the self-catering holiday rental concept, but also enjoy extra services. What do you offer to guests?
We offer guest airport transfers, car hire, holiday essentials, mobility solutions, bespoke dining, and experiences. These services are also available to Owners.
Under which circumstances would I not get back my deposit payment?
- Any broken or damaged items in the property.
- Smoking in the property is subject to a fine.
- Unauthorised pets are subject to a fine.
- If the property hasn't been left in a clean and tidy state, as requested.
- If you lose the keys.
- If you haven’t settled payment on concierge services or experiences purchased.
How do I notify GoTo-Property Management, if something in the property isn't working?
Please send a brief description on what needs dealing with to email to
What happens if I leave something behind?
All items found in properties, that are not considered food or beverage, will be held for 28 days. Handling charges on returns will be subject to terms set by couriers and payable in full by the rightful owner of the items left behind.
How should I leave the Property?
Please make sure you leave the property tidy and clean. The washing up needs to be done or placed into the dishwasher. You do not need to strip the beds but do please dispose of the rubbish. Please ensure that you have all your personal belongings with you, before closing and locking all windows and doors. As a gentle reminder, your check out time is 10am. Have a safe and enjoyable onward journey.





